Client Testimonials

Word of mouth truly is one of the best forms of advertising. Take a look to see what clients and students are saying about our services, classes and products. If you have a comment or experience you’d like to share, please email it to feedback@spalutions.com. We’d like to know what we’re doing well and how we can improve your experiences!


I, one of many I’m sure, can certainly vouch for Felicia Brown’s knowledge, professionalism, talent and desire to help others learn and grow in this industry. Sometimes it seems like she can lead even the most challenged to water and not only do they drink the water, they understand all it does for them and why they need to share that knowledge with others, too! The skill used to share techniques and strategies is firm but laced with gentleness so it does not come across as a drill sergeant’s orders would, but rather like she’s planting a seed that with some nurturing not only sprouts but blossoms beyond expectations. I would recommend Felicia to anyone needing some guidance; be it starting a business, growing one, or just needing some fresh ideas to jump-start your passion again.

Elaine Phillips, LMBT
Hand in Harmony Massage

“I recently had a meeting and an initial consultation from Felicia. She is a very genuine person and highly professional and knowledgeable in her field. Filling out her initial questionnaire alone was enough to make me start thinking differently and initiating changes/improvements to my business. If your massage business is struggling you definitely should talk to Felicia. What a great resource to have (and in my own “back yard” too!)”

Roy Alderman, LMBT
Alderman Massage
www.alderman.massagetherapy.com

“We are a small day spa on the Western Slope of Colorado.  We started as practitioners who struggled to figure it out as we turned our practice into a day spa. Felicia has helped us to feel proud of what we have accomplished and has seamlessly become a part of our team.  Her organized sessions and follow-up keep us focused and accountable. She brings to the table her knowledge both as a spa owner who has personally experienced both failures and incredible successes. That experience, along with her work with other businesses like ours allow her to provide ideas and suggestions that are consistently on-target with what we are trying to accomplish and at times seem absolutely brilliant.

Cindy Donohue & Connier Trosper
Main Street Essentials
www.montrosedayspa.com

“I engaged Felicia Brown to give me marketing consultation for my therapeutic massage practice. The value she offered in one hour was tremendous. She has rich and substantial experience and the hour consult gave me ideas I am still implementing. I highly recommend Felicia.”

Anora McGaha
Clear Sight Creative Resources

“Felicia Brown is an experienced expert who is sincere in her desire to see others succeed and in sharing her wealth of knowledge with other massage therapists and spa professionals. She truly enjoys helping and seeing others reach their full potential, both in terms of financial success and personal satisfaction.Her enthusiasm and practical advice can motivate anyone–and is especially useful to those people who are at a standstill and don’t know how to get back on track. Her insight is the result of having done it all herself–she speaks from personal experience.”

Laura Allen, LMBT
THERA-SSAGE
www.thera-ssage.com

“While searching for a Spa Director position, I approached Felicia to evaluate my experience and skill set, and provide guidance for my next steps in the industry. I found her to be very honest and open with the advice she provided, along with lots of support and enthusiasm for our industry. I would highly recommend her to any one looking for an unbiased opinion, backed by years of experience.”

Mehnaz Ahmad
Marketing Committee Member
Leading Spas of Canada

“Felicia Brown has been a member of the Day Spa Association for a number of years. Her dedication to the industry is exceptional and her input, ideas and hands-on activities have been invaluable for the organization. Felicia is an individual who will follow through 100+% of what she commits to do and she does it well. We value her as a lecturer at our business conferences, and we hear that her clients have nothing but praise for her as a business coach, for her consulting services and expertise in marketing and social media.”

Hannelore Leavy
Former Director of the Day Spa Association
www.DaySpaAssociation.com

“Felicia is an expert in the spa industry. She excels at coaching for business owners and staff. She is a wonderful trainer who engages staff and creates excellent results. She can take your business to the next level. She is very skilled at technology and using advanced technology to make a business run better. I highly recommend her work.”

Judi Rossabi
Former Owner of The Yoga Cafe

“Felicia Brown brings her clients the unique perspective of business owner as well as consultant. Her knowledge gained from opening, owning and developing a successful spa brings her clients confidence and experience, Felicia has added a significant amount of professional training and education to her hands-on experience. This combination gives her clients the best of balance between the theory and practical aspects of managing a spa business.”

Monte Zwang
Wellness Capital Management
www.wellnesscapital.com

“Felicia is a great business teacher. I have had the privilege of taking classes from her while still in school, continuing education after graduation and e-classes. The information provided has been extremely helpful to me in building and sustaining my business.”

Stephenie Brinkley
Kneaded Touch Therapy
www.kneadedtouchtherapy.net

“Felicia is an amazing coach who is able to see through one’s personal nebula to help you achieve clarity and focus.”

Jordan Bressler
Leapfrog PR, Marketing & Design

“Felicia Brown is a wonderful mentor and educator. I have worked with her as a therapist and a friend. I admire Felicia’s hard work and honesty. I enjoy working with her. She has so much to offer the (massage therapy) industry.”

Allison Ahmuhty, LMBT
Massage Therapist

My experience with Felicia Brown was very valuable and educational. She helped me get organized during the process of selling my Physical Therapy/Massage Therapy practice and made me feel supported, informed and encouraged throughout the whole process. I would highly recommend Felicia and would not hesitate to utilize her again for future consultation needs.

Leah Darling
Physical Therapist
www.leahdarling.com

“Locating and working with a true renaissance women such as Felicia is refreshing. Especially in our web 2.0. society. I’ve had the privilege of watching her present on key industry topics, owning and running successful day spas, and creating tools and information services that clearly have the client in mind. I’m excited to have her expertise on our team for future events.”

Liz Galloway
Spa College & The Lotus Effects
www.thelotuseffects.com

“I have had the privilege of working with Felicia as owner of Spalutions and Inspire Skin & Body. Being an expert in her field, Felicia consistently delivers the utmost professionalism. I had the pleasure of coordinating a live TV remote for Felicia on a local morning show. She handled herself with a high amount of professionalism, poise, and enthusiasm. I highly recommend Felicia for future media appearances or any speaking opportunity.”

Deborah Bryant
Bryant Marketing
www.bryantmarketingsolutions.com

Felicia helped me immediately realize what I needed to do and not do in order to have a successful massage business.  I didn’t realize I had very limiting views and business practices until I consulted with Felicia.  She certainly helped me see the whole picture.   Her knowledge, personal experience and desire to help people clearly comes through in her sessions.   I highly recommend Felicia’s services to anyone even thinking of starting their own spa and/or massage business.

Michele Rabinowitz, LMBT
Massage by Michelle

“Felicia is an incredible person and an exemplary entrepreneur. She started Balance Day Spa in 1996 and built it into perhaps the largest and most successful day spa in this area. Felicia is passionate about her community and gives generously in support of volunteerism and local organizations. She has been recognized repeatedly for outstanding leadership and is a real asset to this community.”

Daniel Richardson
Fellow Entrepreneur
www.lockandkeyevents.com

“Felicia is an excellent writer. She engages her readers and provides information that is practical. It is clear that she is extremely knowledgeable about business operations and marketing. It was a pleasure working with her when I was the Business Editor for the Massage Therapy Journal. To this day, whenever I see Felicia’s name attached to an article or blog, I read it.”

Cherie Sohnen-Moe
Sohnen-Moe Associates
http://www.sohnen-moe.com

“Felicia is a wonderful motivator and her skills at coaching have helped me move forward in marketing my business in a professional manner.  Her ability to give me just the right amount of homework and to ask when I could get it done are very powerful things.  I have accomplished more than I thought I could in the last month. Thank you!”

Shawn Hammond, LMBT
The Peace Within Massage Therapy
www.thepeacewithinmassage.com

“You have been wonderful to work with.  You have great ideas and are always very encouraging.  Even for someone like myself, just starting out, you make me feel important and worth your time!  As a very small fish in the sea, it is great to know I have a ‘big fish’ to help me grow my business.  I look forward to having your continued support and having your help as I grow my business.”

Alyssia Hawkins, LMT
Massage by Alyssia

By working with Spalutions, I have a fresh mindset and attitude relating to marketing the services of JMTS.  I’ve learned that in my marketing literature and verbiage I need to keep things simple to relate to potential clients. My sessions with Felicia have also created an accountability factor that keeps me on track in accomplishing marketing tasks. It’s also comforting to have the entrepreneurial wisdom of Spalutions to validate and enhance our marketing ideas.  Partnering with Spalutions has let our marketing genie out of the bottle!

James Moore
James Moore Technology Services

“Working with Spalutions has been a wonderful experience. Felicia’s guidance and patience is to be commended. I felt she was always very present in our conversations. Even when I felt frustrated she was there to encourage me always reminding me of the things I do well and helping me with the things I found difficult. I plan on using Spalutions in the future any time I am ready to make the next step in my business. It has been a pleasure working with Felicia and Spalutions.”

Kyra Russell, LMBT
Life Enrichment with Kyra/Ki Inc

“Felicia’s knowledge of the spa industry is infinite. She has high-integrity and is detail-oriented.”

Fiona McCloud
Skin~Face~Body Esthetics
http://skinfacebody.weebly.com


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